Performance Management

  • Jan van HeldenEmail author
  • Christoph ReichardEmail author
Living reference work entry
DOI: https://doi.org/10.1007/978-3-319-31816-5_2315-1

Synonyms

Definitions

Performance is a complex concept (Van Dooren et al. 2010, pp. 16–20; van Helden and Reichard 2013, p. 11): it comprises several measurable aspects concerning the functioning of an organization, and particularly what this organization achieves. In the public sector, performance is related to public policies and aims at realizing societally relevant goals. Performance measurement is defined as the measurement of performance indicators considered as relevant and useful by decision-makers in public sector organizations, for a broad variety of purposes, including the reporting of these indicators. Performance managementis defined as the way in which the information of measured performance indicators is used for those purposes, such as planning and control,...

Keywords

Public Sector Performance Indicator Performance Management Organizational Performance Swimming Pool 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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References

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Useful Textbooks for Further Information About Public Performance Management

  1. Bouckaert G, Halligan J (2008) Managing performance. International comparisons. Routledge, London/New YorkGoogle Scholar
  2. de Bruijn H (2007) Managing performance in the public sector, 2nd edn. Routledge, London/New YorkGoogle Scholar
  3. Moynihan D (2008) The dynamics of performance management. Georgetown University Press, Washington, DCGoogle Scholar
  4. Van Dooren W, Bouckaert G, Halligan J (2010) Performance management in the public sector. Routledge, London/New YorkGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.University of GroningenGroningenThe Netherlands
  2. 2.University of PotsdamPotsdamGermany