Definition
Mobile marketing refers to “the two-way or multi-way communication and promotion of an offer between a firm and its customers using a mobile medium, device, or technology” (Shankar and Balasubramanian, 2009). With mobile marketing, the marketers communicate directly with consumers at any time or place. Key features of mobile marketing are location specificity, portability, and untethered/wireless features (Shankar and Balasubramanian, 2009). Mobile devices are usually compact and easily portable. When device users move about, significant amounts of personal and location-specific information is generated. Marketers can use geo-location technologies to target the consumer with location-sensitive marketing promotions.
Historical Background
Following widespread mobile device market penetration and recent developments in high-speed wireless network technologies, mobile marketing has become increasingly...
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Li, X., Wu, J., Sun, Y. (2016). Mobile Marketing. In: Shekhar, S., Xiong, H., Zhou, X. (eds) Encyclopedia of GIS. Springer, Cham. https://doi.org/10.1007/978-3-319-23519-6_1588-1
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DOI: https://doi.org/10.1007/978-3-319-23519-6_1588-1
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