Information and knowledge are key elements for firm profitability and survival in a changing environment. Research creates new knowledge, which is transmitted and transformed through education into innovations. There are various types in tourism: knowledge-based aspects of organizations (what is created by firms in their everyday activities, known as intellectual capital) and tacit knowledge (what is gained by destination management organizations and developers as they engage with various stakeholders or the indigenous or local knowledge). Indigenous or local knowledge refers to the knowledge which is unique to a given culture or society, and it is the basis for local-level decision making in many sectors such as agriculture, food preparation and gastronomy, or natural resource management, among others. The destination is in fact a repository of competence and knowledge which is crucial for the development of products and services (Hjalager 2010). Thus, new knowledge can bring about...
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Jacob, M., Payeras, M. (2014). Knowledge, tourism. In: Jafari, J., Xiao, H. (eds) Encyclopedia of Tourism. Springer, Cham. https://doi.org/10.1007/978-3-319-01669-6_118-1
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DOI: https://doi.org/10.1007/978-3-319-01669-6_118-1
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