Health Services Information: Data-Driven Improvements in Surgical Quality: Structure, Process, and Outcomes

  • Katia NoyesEmail author
  • Fergal J. Fleming
  • James C. Iannuzzi
  • John R. T. Monson
Reference work entry
Part of the Health Services Research book series (HEALTHSR)


The barriers to surgical quality improvement in the United States are significant. Fee-for-service reimbursement approach does not encourage provider communication and drives volume, not value. Quality report cards and pay-for-performance strategies have been implemented to reflect performance of individual providers at specific healthcare settings, but they have not been very effective at enforcing continuity of care and integration. In this chapter we describe how, using Donabedian approach to quality assessment, one can develop reliable and useful quality indicators for surgical services. We review main sources of relevant data and discuss practical implications of working with each of the databases. Finally, we provide an overview of current knowledge gaps and challenges affecting surgical care delivery and provide recommendation for future research and quality improvement interventions.


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  • Katia Noyes
    • 1
    Email author
  • Fergal J. Fleming
    • 2
  • James C. Iannuzzi
    • 2
  • John R. T. Monson
    • 3
  1. 1.Department of SurgeryUniversity of Rochester Medical CenterRochesterUSA
  2. 2.University of Rochester Medical CenterRochesterUSA
  3. 3.Florida Hospital System Center for Colon and Rectal Surgery, Florida Hospital Medical Group Professor of SurgeryUniversity of Central Florida, College of Medicine, Florida HospitalOrlandoUSA

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