Encyclopedia of Database Systems

2018 Edition
| Editors: Ling Liu, M. Tamer Özsu

Workflow Model

  • Nathaniel PalmerEmail author
Reference work entry
DOI: https://doi.org/10.1007/978-1-4614-8265-9_818


Business process model; Process definition


A set of one or more linked procedures or activities which collectively realize a business objective or policy goal, normally within the context of an organizational structure defining functional roles and relationships.

Key Points

  • A business process is typically associated with operational objectives and business relationships, for example an Insurance Claims Process, or Engineering.

  • Development Process. A process may be wholly contained within a single organizational unit or may span several different organizations, such as in a customer-supplier relationship.

  • A business process has defined conditions triggering its initiation in each new instance (e.g., the arrival of a claim) and defined outputs at its completion.

  • A business process may involve formal or relatively informal interactions between participants; its duration may also vary widely.

  • A business process may consist of automated activities, capable of workflow...

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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Workflow Management CoalitionHinghamUSA

Section editors and affiliations

  • Barbara Pernici
    • 1
  1. 1.Dept. di Elettronica e InformazionePolitecnico di MilanoMilanItaly