Encyclopedia of Database Systems

2018 Edition
| Editors: Ling Liu, M. Tamer Özsu

Business Process Reengineering

  • Chiara FrancalanciEmail author
Reference work entry
DOI: https://doi.org/10.1007/978-1-4614-8265-9_43


Business process redesign


Business process reengineering refers to a substantial change of a company’s organizational processes that (i) is enabled by the implementation of new information technologies that were not previously used by the company, (ii) takes an interfunctional (or interorganizational) perspective, i.e., involves multiple organizational functions (or organizations) that cooperate along processes (iii) considers end-to-end processes, i.e., processes that deliver a service to a company’s customers, (iv) emphasizes the integration of information and related information technologies to obtain seamless technological support along processes.

Historical Background

In 1993, Hammer and Champy [3] introduced the concept of business process reengineering as a radical and fast change of organizational processes that leverages information technology. Their work was the first of a wave of research contributions that analyzed the role and impact of information...

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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Politecnico di Milano UniversityMilanItaly

Section editors and affiliations

  • Barbara Pernici
    • 1
  1. 1.Dept. di Elettronica e InformazionePolitecnico di MilanoMilanItaly