Business Process Management
Case handling; Process management; Workflow management
Information technology has changed business processes within and between enterprises. Traditionally, information technology was mainly used to support individual tasks (“type a letter”) and to store information. However, today business processes and their information systems are intertwined. Processes heavily depend on information systems and information systems are driven by the processes they support . Business Process Management(BPM) is concerned with the interactions between processes and information systems. An important element of BPM is the modeling and analysis of processes. Processes can be designed using a wide variety of languages ranging from BPMN to Petri nets. Some of these languages allow for analysis techniques (e.g., model checking and simulation) to answer questions related to correctness and performance. Models can be used to configure generic software tools, e.g., middleware, workflow...
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