Business Model

  • Robert H. DesmarteauEmail author
  • Anne-Laure Saives
  • W. David Holford
Living reference work entry



A business model is the representation of a given firm’s market strategy which, in the image of a sketch, specifies how the firm organizes its human, physical, and financial resources to create, capture, and deliver value relative to the choice of stakeholders made. As to the “how tos” and the “whys” of organizing, a consensus emerges toward identifying four specific logics to be considered: “customers,” “expertise,” “network,” and “revenues.” Given this descriptive consensus, practitioners face five challenges throughout the business modeling process: namely, three strategic challenges of which one is teleological (the “for whom” to create value?) and two are praxeological (implying choice making) in nature linked to innovation and networking. The remaining two are operational challenges: “digitalization integration! and performing.”

The Concept

During the financial bubble of 2000, a proliferation of the term “business model” as...

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Copyright information

© Springer Science+Business Media LLC 2017

Authors and Affiliations

  • Robert H. Desmarteau
    • 1
    Email author
  • Anne-Laure Saives
    • 2
  • W. David Holford
    • 2
  1. 1.Département de stratégie, responsabilité sociale et environnementale, École des Sciences de la gestionUniversité du Québec à MontréalMontréalCanada
  2. 2.Département management et technologie, École des Sciences de la gestionUniversité du Québec à MontréalMontréalCanada

Section editors and affiliations

  • Evangelos (Vangelis) Grigoroudis
    • 1
  1. 1.Decision Support Systems Laboratory, School of Production Engineering and ManagementTechnical University of CreteChaniaGreece