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Scenario Based Design

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Synonyms

Scenario design; Scenario-based design; User-centered design approaches.

Definition

Scenario-based design is a validated and user-centered design approach, used early in the design process of a technology or product, which relies upon “scenarios” or stories to capture the elements of interaction between a person and a future product.

Description

Scenario-based design (SBD) refers to a family of validated user-centered design approaches that use “scenarios,” or stories, to inform the design of a technology or product. These scenarios are narratives, which may be in the form of text, storyboards, videos, etc. The scenarios are created and utilized to concretely define a user’s experience of an interaction with a technology, what happens during that interaction, and how it happens. Indeed, given that scenarios are like stories, they have characters, character goals and actions, and a plot within a larger setting. Through the use of scenarios, the use of the product becomes...

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References and Further Reading

  • Blythe, M. A., & Wright, P. C. (2006). Pastiche scenarios: Fiction as a resource for user centred design. Interacting with Computers, 18(5), 1139–1164. https://doi.org/10.1016/j.intcom.2006.02.001.

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  • Bødker, S. (2000). Scenarios in user-centred design—Setting the stage for reflection and action. Interacting with Computers, 13(1), 61–75. https://doi.org/10.1016/S0953-5438(00)00024-2.

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  • Carroll, J. M. (1985). Scenario-based design: Envisioning work and technology in system development. New York: Wiley.

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  • Carroll, J. M. (2000). Five reasons for scenario-based design. Interacting with Computers, 13(1), 43–60. https://doi.org/10.1016/S0953-5438(00)00023-0.

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  • Mohr, D. C., Tomasino, K. N., Lattie, E. G., Palac, H. L., Kwasny, M. J., Weingardt, K., et al. (2017). IntelliCare: An eclectic, skills-based app suite for the treatment of depression and anxiety. Journal of Medical Internet Research, 19(1). https://doi.org/10.2196/jmir.6645.

  • Orlowski, S. K., Lawn, S., Venning, A., Winsall, M., Jones, G. M., Wyld, K., et al. (2015). Participatory research as one piece of the puzzle: A systematic review of consumer involvement in design of technology-based youth mental health and well-being interventions. JMIR Human Factors, 2(2). https://doi.org/10.2196/humanfactors.4361.

  • Rosson, M. B., & Carroll, J. M. (2002). Usability engineering: Scenario-based development of human-computer interaction. San Francisco: Morgan Kaufmann.

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  • Russ, A. L., Zillich, A. J., Melton, B. L., Russell, S. A., Chen, S., Spina, J. R., et al. (2014). Applying human factors principles to alert design increases efficiency and reduces prescribing errors in a scenario-based simulation. Journal of the American Medical Informatics Association, 21(e2), e287–e296. https://doi.org/10.1136/amiajnl-2013-002045.

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  • Schueller, S. M., Begale, M., Penedo, F. J., & Mohr, D. C. (2014). Purple: A modular system for developing and deploying behavioral intervention technologies. Journal of Medical Internet Research, 16(7). https://doi.org/10.2196/jmir.3376.

  • Stiles-Shields, C., Montague, E., & Mohr, D. C. (2016). The use of scenario-based design for the development of behavioral intervention technologies. International Society for Research on Internet Interventions (ISRII) 8th scientific meeting, Washington, DC.

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  • Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Burlington: Morgan Kaufmann Publishers.

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Correspondence to Colleen Stiles-Shields .

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Stiles-Shields, C. (2018). Scenario Based Design. In: Gellman, M., Turner, J. (eds) Encyclopedia of Behavioral Medicine. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-6439-6_101954-1

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  • DOI: https://doi.org/10.1007/978-1-4614-6439-6_101954-1

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  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-6439-6

  • Online ISBN: 978-1-4614-6439-6

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