INTRODUCTION
The applications of operations research and management sciences (OR/MS) are pervasive: public policy, government services, the military, public utilities, health care, education, engineering, agriculture, construction, natural re-sources, transportation, distribution and logistics, manufacturing, services, marketing, finance, management of human resources, and so forth. OR/MS has contributed on all four strategic dimensions of performance: cost, quality, flexibility, and delivery; it has furthered equity, fairness, and the protection of individual rights; and in health care, it has also reduced pain and suffering and saved lives.
This article is partly based on Fortuin and Zijlstra (1989) Fortuin, van Beek, and Van Wassenhove (1992), and Singhal and Singhal (1997).
HISTORY
Although many of tools and techniques we now know as OR/MS were first used or developed by the British and American military during World War II, its foundations were laid decades earlier, and in some...
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Singhal, J., Fortuin, L., van Beek, P., Van Wassenhove, L. (2001). Industrial applications . In: Gass, S.I., Harris, C.M. (eds) Encyclopedia of Operations Research and Management Science. Springer, New York, NY. https://doi.org/10.1007/1-4020-0611-X_451
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DOI: https://doi.org/10.1007/1-4020-0611-X_451
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