A governmental form actively employing information and communication technologies (ICTs) for the purpose of making governmental operation more efficient, improving the quality of public service delivery, and enhancing citizen access to government information.
Usage of the Term “e-Government” in Japan
There is no universally accepted definition of “e-government” (Yidiz 2007: 650). The United Nations Department of Economic and Social Affairs, for example, defined e-government as a new kind of rationalization that has been introduced in the public sector by the use of modern information and communication technologies (ICTs) to provide citizen services, improve transparency and accountability in government functions, and allow for cost savings in government administration (UN DESA 2008: 2). As another example, a public administration scholar argued that e-government has become the...
- Kamimura S (2010) Denshi Seihu No Teigi to Paradaimu Shifuto (On the definitions of the e-government in Japan and the Paradigm Shift around the e-government). Kikan Gyousei Kanri Kenkyu (Public Adm Rev Q) 131:29–42Google Scholar
- Snellen I (2005) E-government: a challenge for public management. In: Ferlie E, Lynn LE Jr, Pollitt C (eds) The Oxford handbook of public management. Oxford University Press, Oxford, pp 398–421Google Scholar
- United Nations Department of Economic and Social Affairs (2008) United Nations e-government survey 2008: from e-government to connected governance. United Nations, New YorkGoogle Scholar
- United Nations Department of Economic and Social Affairs (2016) United Nations e-government survey 2016. http://workspace.unpan.org/sites/Internet/Documents/UNPAN97453.pdf. Accessed on 25 Jul 2017