WhatsApp for Electronic Feedback and Assessment
WhatsApp is a free, cross-platform messaging and Voice over IP service owned by Facebook. It allows the sending of text messages and voice calls, as well as video calls, images and other media, documents, and user location.
Alongside social media, mobile instant messaging services such as WhatsApp and Facebook messenger have rapidly transformed the way people communicate. Much like social media, instant messaging platforms are used to connect, collaborate, socialize, and coordinate. They can be used to share images, videos, documents, and audio files, to make calls, and to send texts to individuals or groups of up to 200 people at once. The point of difference from social media is that messages sent via instant messaging services can only be sent to those who are in your contact list; they are not public feeds as per social media.
This entry focuses on how one such instant...
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