The Role of Public Servants in Supporting Local Community Projects: Citizen-Led Co-production in Quebec
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Studies of co-production tend to focus on the collaboration between citizens and professionals in delivering services where the professional is the “regular” producer of the service and the introduction of the citizen co-producer is new. This chapter explores the role of the professional in three case studies of the co-production of community development activities where citizens take a leadership position in co-production while practitioners instead take a support or complementary role as facilitators. In facilitating citizen-led co-production, practitioners face different challenges, such as the need to balance citizens’ needs and desires with the need for expediency, and the importance of different skills such as meeting moderation, management, and administration. Citizen-led co-production was possible in the case studies because of the nature of the community projects (which were not highly professionalized), the degree of citizen mobilization in the neighborhood, and the local culture and history of collaboration.
KeywordsCo-production Citizen participation Community development
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