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Encyclopedia of Database Systems pp 383–388Cite as

Business Process Reengineering

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Synonyms

Business process redesign

Definition

Business process reengineering refers to a substantial change of a company’s organizational processes that (i) is enabled by the implementation of new information technologies that were not previously used by the company, (ii) takes an interfunctional (or interorganizational) perspective, i.e., involves multiple organizational functions (or organizations) that cooperate along processes (iii) considers end-to-end processes, i.e., processes that deliver a service to a company’s customers, (iv) emphasizes the integration of information and related information technologies to obtain seamless technological support along processes.

Historical Background

In 1993, Hammer and Champy [3] introduced the concept of business process reengineering as a radical and fast change of organizational processes that leverages information technology. Their work was the first of a wave of research contributions that analyzed the role and impact of information...

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Author information

Authors and Affiliations

  1. Politecnico di Milano University, Milan, Italy

    Chiara Francalanci

Authors
  1. Chiara Francalanci
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Corresponding author

Correspondence to Chiara Francalanci .

Editor information

Editors and Affiliations

  1. Georgia Institute of Technology College of Computing, Atlanta, GA, USA

    Ling Liu

  2. University of Waterloo School of Computer Science, Waterloo, ON, Canada

    M. Tamer Özsu

Section Editor information

  1. Dept. di Elettronica e Informazione, Politecnico di Milano, Milan, Italy

    Barbara Pernici

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Francalanci, C. (2018). Business Process Reengineering. In: Liu, L., Özsu, M.T. (eds) Encyclopedia of Database Systems. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-8265-9_43

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