Scenario Based Design
Scenario-based design is a validated and user-centered design approach, used early in the design process of a technology or product, which relies upon “scenarios” or stories to capture the elements of interaction between a person and a future product.
Scenario-based design (SBD) refers to a family of validated user-centered design approaches that use “scenarios,” or stories, to inform the design of a technology or product. These scenarios are narratives, which may be in the form of text, storyboards, videos, etc. The scenarios are created and utilized to concretely define a user’s experience of an interaction with a technology, what happens during that interaction, and how it happens. Indeed, given that scenarios are like stories, they have characters, character goals and actions, and a plot within a larger setting. Through the use of scenarios, the use of the product becomes...
References and Further Reading
- Carroll, J. M. (1985). Scenario-based design: Envisioning work and technology in system development. New York: Wiley.Google Scholar
- Mohr, D. C., Tomasino, K. N., Lattie, E. G., Palac, H. L., Kwasny, M. J., Weingardt, K., et al. (2017). IntelliCare: An eclectic, skills-based app suite for the treatment of depression and anxiety. Journal of Medical Internet Research, 19(1). https://doi.org/10.2196/jmir.6645.
- Orlowski, S. K., Lawn, S., Venning, A., Winsall, M., Jones, G. M., Wyld, K., et al. (2015). Participatory research as one piece of the puzzle: A systematic review of consumer involvement in design of technology-based youth mental health and well-being interventions. JMIR Human Factors, 2(2). https://doi.org/10.2196/humanfactors.4361.
- Rosson, M. B., & Carroll, J. M. (2002). Usability engineering: Scenario-based development of human-computer interaction. San Francisco: Morgan Kaufmann.Google Scholar
- Russ, A. L., Zillich, A. J., Melton, B. L., Russell, S. A., Chen, S., Spina, J. R., et al. (2014). Applying human factors principles to alert design increases efficiency and reduces prescribing errors in a scenario-based simulation. Journal of the American Medical Informatics Association, 21(e2), e287–e296. https://doi.org/10.1136/amiajnl-2013-002045.CrossRefPubMedPubMedCentralGoogle Scholar
- Schueller, S. M., Begale, M., Penedo, F. J., & Mohr, D. C. (2014). Purple: A modular system for developing and deploying behavioral intervention technologies. Journal of Medical Internet Research, 16(7). https://doi.org/10.2196/jmir.3376.
- Stiles-Shields, C., Montague, E., & Mohr, D. C. (2016). The use of scenario-based design for the development of behavioral intervention technologies. International Society for Research on Internet Interventions (ISRII) 8th scientific meeting, Washington, DC.Google Scholar
- Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Burlington: Morgan Kaufmann Publishers.Google Scholar