The time from entrance until leaving service in a queueing model or, sometimes, the time from entrance until the service is begun. These two are often differentiated by calling one the system waiting time and the other the line waiting time. Queueing theory.
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© 2001 Kluwer Academic Publishers
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Gass, S.I., Harris, C.M. (2001). Waiting time . In: Gass, S.I., Harris, C.M. (eds) Encyclopedia of Operations Research and Management Science. Springer, New York, NY. https://doi.org/10.1007/1-4020-0611-X_1119
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DOI: https://doi.org/10.1007/1-4020-0611-X_1119
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