Problem Solving

Definition

The problem-solving process can be defined as the ability to take the necessary steps to achieve a certain goal. Often, the steps involved in the problem-solving process are unknown and may need to be completed in a particular order to achieve the goal. Although problems differ in the number of solutions possible, some problems have only one suitable solution whereas others have a variety of acceptable solutions; the problem-solving process requires the individual to choose their actions from an endless number of possible actions.

There are currently two widely accepted problem-solving methods. The first method, algorithms, utilizes an exhaustive list of possibilities to obtain a solution to a particular problem. Although this method ensures that a solution will be achieved, it can become a cumbersome and time-consuming method to problem solving. The second method, heuristic method, is based on a more selective list of possible problem-solving methods including only those...