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Knowledge Management

  • Living reference work entry
  • First Online:
Encyclopedia of Sustainable Management

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Definition

In understanding how to effectively manage knowledge, one needs to first recognize what constitutes “knowledge.” Blumentritt and Johnston (1999) explain that knowledge is sometimes used interchangeably with information, and in this case, the focus should be on information management as a proxy for knowledge management. However, several interpretations of what constitutes knowledge exist, suggesting that it is much more than information or data management (Carrillo et al. 2000). Grant (1996) also explained that knowledge must be transferable and have the capacity to be aggregated and appropriated.

One of the key concepts of knowledge was put forward by Nonaka and Takeuchi (1995), who defined knowledge as a dynamic human process of justifying personal belief toward the “truth” (i.e., a justified true belief). Later, Zack (1999) presented that for organizations to stay competitive, they must learn how to effectively and efficiently create, locate, capture, and share knowledge...

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Author information

Authors and Affiliations

  1. Technological University Dublin, Dublin, Ireland

    Oluwasegun Seriki

Authors
  1. Oluwasegun Seriki
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Correspondence to Oluwasegun Seriki .

Editor information

Editors and Affiliations

  1. London Metropolitan University, Guildhall Faculty of Business and Law London Metropolitan University, London, UK

    Samuel Idowu

  2. Cologne Business School, Ingolstadt, Germany

    René Schmidpeter

  3. College of Business, Loyola University New Orleans, New Orleans, LA, USA

    Nicholas Capaldi

  4. International Training Centre of the IL, International Labor Organization, Turin, Italy

    Liangrong Zu

  5. Department of Economics, Society and Politics, University of Urbino Carlo Bo, Urbino, Italy

    Mara Del Baldo

  6. Instituto Politécnico da Guarda, Guarda, Portugal

    Rute Abreu

Section Editor information

  1. Faculty of Social Sciences and Business Studies, University of Eastern Finland, Kuopio, Finland

    Arto O. Salonen

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Seriki, O. (2020). Knowledge Management. In: Idowu, S., Schmidpeter, R., Capaldi, N., Zu, L., Del Baldo, M., Abreu, R. (eds) Encyclopedia of Sustainable Management. Springer, Cham. https://doi.org/10.1007/978-3-030-02006-4_472-1

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  • DOI: https://doi.org/10.1007/978-3-030-02006-4_472-1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-02006-4

  • Online ISBN: 978-3-030-02006-4

  • eBook Packages: Springer Reference Business and ManagementReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

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