Skip to main content
SpringerLink
Log in

Handbook of e-Tourism

  • Living reference work
  • © 2020

Overview

Editors:
  1. Zheng Xiang

    1. Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. Matthias Fuchs

    1. Department of Tourism Studies and Geography, Mid Sweden University, Östersund, Sweden

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. Ulrike Gretzel

    1. Annenberg School for Communication and Journalism, University of Southern California, Los Angeles, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  4. Wolfram Höpken

    1. Department of Business Informatics, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • Offers a comprehensive view of applications of ICTs in travel and tourism, with contributions by leading experts from around the world
  • Provides the theoretical and methodological foundations for further study of ICTs in travel and tourism
  • Serves as a reference for researchers and students in various disciplines as well as for industry professionals

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (81 entries)

  1. A Futuristic Look at Tourism in the Era of the Internet Ecosystem

    • Sam Lanfranco

  2. A Post-disciplinary Perspective on e-Tourism

    • Tim Coles, C. Michael Hall, David Timothy Duval

  3. Acceptance and Adoption of eTourism Technologies

    • Shahab Pourfakhimi, Tara Duncan, Louise Ould, Katie Allan, Willem Coetzee

  4. Advanced Web Technologies and E-Tourism Web Applications

    • Robert Goecke

  5. Artificial Intelligence and Machine Learning

    • Luisa Mich

  6. Augmented, Virtual, and Mixed Reality in Tourism

    • Roman Egger, Larissa Neuburger

  7. Big Data Technologies

    • Constantine J. Aivalis

  8. Biometrics in Tourism: Issues and Challenges

    • Han-Foon Neo, Chuan-Chin Teo

  9. Blockchain and Tourism

    • Horst Treiblmaier

  10. Business Intelligence in Tourism

    • Wolfram Höpken, Matthias Fuchs

  11. Compositional Data Analysis in E-Tourism Research

    • Berta Ferrer-Rosell, Germà Coenders, Eva Martin-Fuentes

  12. Consumer Behavior in e-Tourism

    • S. Volo, A. Irimiás

  13. Content Analysis of Online Travel Reviews

    • Estela Marine-Roig

  14. Cybersecurity in Travel and Tourism: A Risk-Based Approach

    • Alexandros Paraskevas

  15. Data Mining and Predictive Analytics for E-tourism

    • Nuno Antonio, Ana de Almeida, Luis Nunes

  16. Data Privacy and the Travel Sector

    • Peter O’Connor

  17. Destination Management Organization’s Emotional Branding Communication: Challenges and Opportunities in Social Media

    • Assumpció Huertas, Lidija Lalicic

  18. Development of Information and Communication Technology: From e-Tourism to Smart Tourism

    • Rosanna Leung

  19. Developments in German e-Tourism: An Industry Perspective

    • Claudia Brözel

  20. Digital Divide in E-Tourism

    • Francesc González Reverte, Pablo Díaz Luque
Back to top

Keywords

About this book

This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.

Editors and Affiliations

  • Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, USA

    Zheng Xiang

  • Department of Tourism Studies and Geography, Mid Sweden University, Östersund, Sweden

    Matthias Fuchs

  • Annenberg School for Communication and Journalism, University of Southern California, Los Angeles, USA

    Ulrike Gretzel

  • Department of Business Informatics, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

    Wolfram Höpken

About the editors

Zheng Xiang is an Associate Professor in the Department of Hospitality & Tourism Management at Virginia Polytechnic Institute and State University. His research interests include travel information search, social media marketing, and business analytics for the tourism and hospitality industries. He is currently Editor-in-Chief of the journal Information Technology & Tourism.

Matthias Fuchs is Full Professor of Tourism Management and Economics at the Department of Tourism Studies and Geography (TUG), Mid Sweden University. His research interests comprise business intelligence applications for destinations, UGC-based sentiment analysis, socioeconomic impact analysis, tourism demand modeling, and destination brand equity modeling.



Ulrike Gretzel is a Senior Fellow at the Center for Public Relations in the Annenberg School of Communication and Journalism at the University of Southern California. Her research interests include human-technology interaction, persuasive technology and the adoption and use of intelligent systems in tourism.



Wolfram Höpken is Professor for Business Informatics and eBusiness at Ravensburg-Weingarten University of Applied Sciences in Germany. His research interests are business intelligence and data mining, semantic web and interoperability, and mobile services. Wolfram Höpken is Vice-President and Commercial Director of the International Federation for IT and Travel & Tourism (IFITT).

Bibliographic Information

Publish with us

Policies and ethics

Back to top

Search

Navigation