Table of contents

  1. Front Matter
    Pages i-xxxv
  2. Carina Bossu, Natalie Brown, Vanessa Warren
    Pages 1-8
  3. Identities and Third Space

  4. Concepts, Practice, and Representation

  5. Leadership and Collaboration

  6. Career Development and Progress

    1. Front Matter
      Pages 345-345
    2. Carina Bossu, Natalie Brown, Vanessa Warren
      Pages 347-356
    3. Sophia Abbot, Emily O. Gravett
      Pages 389-403
    4. Suzanne Le-May Sheffield, Jill Marie McSweeney, Susan Joudrey
      Pages 405-421
    5. André van der Westhuizen, Phil Verrill, Simon Gamble, Anna Limpens
      Pages 423-437
    6. Carina Bossu, Natalie Brown, Vanessa Warren
      Pages 455-462
  7. Back Matter
    Pages 463-471

About this book


This volume, Professional and Support Staff in Higher Education, is focused on the issues and experiences of professional and support staff in higher education. The 29 chapters of this book span a broad range of topic areas, ranging across professional practices and identity, leadership and inclusion in higher education, professional development, and how the current higher education landscape impacts on their work, careers, aspirations and performance. The broad aims of this book are twofold: to contribute to the limited body of knowledge regarding professional and support staff in higher education, and to explore the key issues facing these professionals today through their own contributions.

Professional and support staff are one of the universities’ most valuable assets, as they hold much of the corporate knowledge required to ensure that universities operate efficiently and effectively. The increasing professionalization of university professional staff has impacted on the roles they currently perform, as more professionals now occupy senior executive positions within universities; positions there were previously occupied by senior academics. Similarly, the boundaries between some professional and academic roles have blurred, creating a sub-category; the para-academic staff. Given the contribution professional and support staff make, and the increasing importance of the roles they perform within their institutions and to the society as a whole, it is surprising that their work, impact, careers, and aspirations remain largely unexplored in the literature and research to date. We hope readers find this book useful and insightful, that it enables greater and deeper insight among and between professional staff and their institutions, and that it contributes meaningfully to the growing body of knowledge and scholarship regarding professional and support staff in higher education globally. We also hope that the book assists in raising awareness about the professions that are part of our educational institutions, and the contributions that they make not only to their organisations, but to society as a whole. 



Assessment Higher Education Learning Quality of Education Student Services

Editors and affiliations

  • Carina Bossu
    • 1
  • Natalie Brown
    • 2
  1. 1.University of TasmaniaHobartAustralia
  2. 2.University of TasmaniaHobartAustralia

Bibliographic information

  • DOI
  • Copyright Information Springer Nature Singapore Pte Ltd. 2018
  • Publisher Name Springer, Singapore
  • eBook Packages Education
  • Print ISBN 978-981-10-6856-0
  • Online ISBN 978-981-10-6858-4
  • Series Print ISSN 2522-5626
  • Series Online ISSN 2522-5634
  • Buy this book on publisher's site
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