1. Adam Uldall was awarded the J Westgard Award at the conference on "Quality [R]evolution in Clinical Laboratories" in Antwerp

   • Paul De Bièvre

   EDITORIAL Pages: 357 - 357

2. The 5th European Conference on Quality in Medical Laboratories, Antwerp, Belgium, 11–12 October, 1999

   • J. C. Libeer
   • H. M. J. Goldschmidt

   EDITORIAL Pages: 358 - 359

3. Total quality management in hematology

   • S. S. Ehrmeyer
   • Ronald H. Laessig

   GENERAL PAPER Pages: 360 - 362

4. The quest for comparability: Calibration 2000

   • Rob T. P. Jansen

   GENERAL PAPER Pages: 363 - 366

5. Hematological health-related intervals estimated using an indirect method in order to satisfy the accreditation standards

   • R. M. Dorizzi
   • Michele Schinella
   • Luca Endrizzi

   PRACTITIONER'S REPORT Pages: 367 - 370

6. Internal user inquiries as a useful tool for adjustment of the quality system and for quality improvement

   • H. Islin
   • Steen Thystrup

   PRACTITIONER'S REPORT Pages: 371 - 373

7. Telematics applications in a laboratory cluster

   • Hans Küffer

   PRACTITIONER'S REPORT Pages: 374 - 376

8. The practical advantages of hospital quality systems such as NIAZ/PACE

   • F. Linnebank

   PRACTITIONER'S REPORT Pages: 377 - 380

9. Quality assurance in immunogenetics and histocompatibility: experience with EFI Accreditation

   • G. Mertens
   • Maria Gielis
   • Gert Van Cleynenbreugel

   PRACTITIONER'S REPORT Pages: 381 - 382

10. Reference intervals of serum folate and vitamin B12 developed from data of healthy subjects

    • Tijen Tanyalcin
    • Diler Aslan
    • Kamil Kumanlioğlu

    PRACTITIONER'S REPORT Pages: 383 - 387

11. CITAC Position Paper: Traceability in chemical measurement

    • Ioannis Papadakis
    • Wolfhard Wegscheider

    INTERNATIONAL COMMITTEES Pages: 388 - 389

12. Proficiency testing schemes for therapeutics and toxicology

    • David W. Holt

    DISCUSSION FORUM Pages: 389 - 391

13. Keeping the spotlight on quality from a distance

    • Doug Hirst
    • A. St John

    DISCUSSION FORUM Pages: 391 - 393

14. ISO/IEC 17025 : 1999 – The new Standard for Laboratories

    • Peter J. H. A. M. van de Leemput

    LEGISLATIONS AND NORMS Pages: 394 - 397

15. Global trends in quality specifications: a report from the Stockholm Conference

    • Anders Kallner

    MEETING REPORT Pages: 397 - 398

16. Report on the International Conference on Metrology – Trends and Applications in Calibration and Testing Laboratories, 16–18 May 2000, Jerusalem, Israel

    • Ilya Kuselman

    MEETING REPORT Pages: 399 - 399