1. Special Section: Multidisciplinary Perspectives on Challenges in Managing Smart Products and Services

   • Nicola Bilstein
   • Christian Stummer

   Editorial Open access 05 November 2020 Pages: 479 - 483

2. Mechanisms and Consequences of Anthropomorphizing Autonomous Products

   • Moritz Jörling
   • Robert Böhm
   • Stefanie Paluch

   Original Article Open access 15 September 2020 Pages: 485 - 510

   

3. Mobile Location-Based Services’ Value-in-Use in Inner Cities: Do a Customer’s Shopping Patterns, Prior User Experience, and Sales Promotions Matter?

   • Stephanie Schwipper
   • Severine Peche
   • Gertrud Schmitz

   Original Article Open access 22 September 2020 Pages: 511 - 564

   

4. Creating Value From Energy Data: A Practitioner’s Perspective on Data-Driven Smart Energy Business Models

   • Friedrich Chasin
   • Ute Paukstadt
   • Jörg Becker

   Original Article Open access 23 September 2020 Pages: 565 - 597

   

5. It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation

   • Jürgen Anke
   • Jens Poeppelbuss
   • Rainer Alt

   Original Article Open access 15 September 2020 Pages: 599 - 634

   

6. Organizational Rare Events: Theory and Research Practice

   • André Luis Silva
   • Márcia de Freitas Duarte
   • Flávia Plutarco

   Original Article 10 August 2020 Pages: 635 - 659

   

7. The Fama-French Five-Factor Model Plus Momentum: Evidence for the German Market

   • Philipp Dirkx
   • Franziska J. Peter

   Original Article Open access 23 October 2020 Pages: 661 - 684

   

8. Announcement

   • Alfred Wagenhofer

   Announcement 05 November 2020 Pages: 685 - 686

9. Acknowledgements

   Acknowledgements 05 November 2020 Pages: 687 - 689