1. Editorial

   • Alfred Kobsa

   EditorialNotes Pages: iii - v

2. The user modeling shell system BGP-MS

   • Alfred Kobsa
   • Wolfgang Pohl

   OriginalPaper Pages: 59 - 106

3. Heterogeneous learning in the Doppelgänger user modeling system

   • Jon Orwant

   OriginalPaper Pages: 107 - 130

4. Abis-94: GI workshop on Adaptivity and User Modeling in Interactive Software Systems

   • Christoph G. Thomas

   Report Pages: 131 - 138

5. Book review

   • David Benyon

   BookReview Pages: 139 - 141

6. Books received

   BookReview Pages: 143 - 143

7. UM-96: Call for papers and SIG meeting proposals

   Announcement Pages: 145 - 148