1. A service system with on-demand agent invitations

   • Guodong Pang
   • Alexander L. Stolyar

   OriginalPaper 09 November 2015 Pages: 259 - 283

   

2. Optimal control of a multiclass queueing system when customers can change types

   • Ping Cao
   • Jingui Xie

   OriginalPaper 28 November 2015 Pages: 285 - 313

   

3. Maximum weight matching with hysteresis in overloaded queues with setups

   • Carri W. Chan
   • Mor Armony
   • Nicholas Bambos

   OriginalPaper 14 December 2015 Pages: 315 - 351

   

4. Analysis of generalized QBD queues with matrix-geometrically distributed batch arrivals and services

   • Gábor Horváth

   OriginalPaper 07 December 2015 Pages: 353 - 380

   

5. MAP/M/c and M/PH/c queues with constant impatience times

   • Ken’ichi Kawanishi
   • Tetsuya Takine

   OriginalPaper 25 July 2015 Pages: 381 - 420