Validity of heavy-traffic steady-state approximations in many-server queues with abandonment J. G. DaiA. B. DiekerXuefeng Gao OriginalPaper 13 February 2014 Pages: 1 - 29
Scheduling control for Markov-modulated single-server multiclass queueing systems in heavy traffic Amarjit BudhirajaArka GhoshXin Liu OriginalPaper 19 March 2014 Pages: 57 - 97