1. Dial-Up Internet Access: A Two-Provider Cost Model

   • Andrew M. Ross
   • J. George Shanthikumar

   OriginalPaper Pages: 5 - 27

2. A Tandem Queue with Coupled Processors: Computational Issues

   • J. S. H. van Leeuwaarden
   • J. A. C. Resing

   OriginalPaper Pages: 29 - 52

3. Analysis of a Multiserver Queue with Setup Times

   • J. R. Artalejo
   • A. Economou
   • M. J. Lopez-Herrero

   OriginalPaper Pages: 53 - 76

4. Proof of Monotone Loss Rate of Fluid Priority-Queue with Finite Buffer

   • Stephen L. Spitler
   • Daniel C. Lee

   OriginalPaper Pages: 77 - 87

5. On Queues with Markov Modulated Service Rates

   • Sai Rajesh Mahabhashyam
   • Natarajan Gautam

   OriginalPaper Pages: 89 - 113

6. From Polling to Snowplowing

   • Iddo Eliazar

   OriginalPaper Pages: 115 - 133

7. On the Introduction of an Agile, Temporary Workforce into a Tandem Queueing System

   • David L. Kaufman
   • Hyun-soo Ahn
   • Mark E. Lewis

   OriginalPaper Pages: 135 - 171

8. On the Three Threshold Policy in the Multi-Server Queueing System with Vacations

   • Zhe George Zhang

   OriginalPaper Pages: 173 - 186