1. A MAP/G/1 Queue with Negative Customers

   • Quan-Lin Li
   • Yiqiang Q. Zhao

   OriginalPaper Pages: 5 - 43

2. A Note on the GI/GI/∞ System with Identical Service and Interarrival-Time Distributions

   • E.A. van Doorn
   • A.A. Jagers

   OriginalPaper Pages: 45 - 52

3. Heavy Traffic Limits for Queues with Many Deterministic Servers

   • Predrag Jelenković
   • Avishai Mandelbaum
   • Petar Momčilović

   OriginalPaper Pages: 53 - 69

4. On the Remaining Service Time upon Reaching a Given Level in M/G/1 Queues

   • Andrzej Chydzinski

   OriginalPaper Pages: 71 - 80

5. On Stochastic Bounds for Monotonic Processor Sharing Networks

   • T. Bonald
   • A. Proutière

   OriginalPaper Pages: 81 - 106

6. The Maximum Queue Length for Heavy-Tailed Service Times in the M/G/1 FB Queue

   • M.F.M. Nuyens

   OriginalPaper Pages: 107 - 116

7. Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences

   • Nahum Shimkin
   • Avishai Mandelbaum

   OriginalPaper Pages: 117 - 146

8. On the Two-Class M/M/1 System under Preemptive Resume and Impatience of the Prioritized Customers

   • Andreas Brandt
   • Manfred Brandt

   OriginalPaper Pages: 147 - 168