1. A Multi-Server Retrial Queue with BMAP Arrivals and Group Services

   • Srinivas R. Chakravarthy
   • Alexander N. Dudin

   OriginalPaper Pages: 5 - 31

2. The Finite Element Method for Computing the Stationary Distribution of an SRBM in a Hypercube with Applications to Finite Buffer Queueing Networks

   • Xinyang Shen
   • Hong Chen
   • Wanyang Dai

   OriginalPaper Pages: 33 - 62

3. Exact Buffer Overflow Calculations for Queues via Martingales

   • Søren Asmussen
   • Manfred Jobmann
   • Hans-Peter Schwefel

   OriginalPaper Pages: 63 - 90

4. Optimal Policies for Multi-server Non-preemptive Priority Queues

   • Erol A. Peköz

   OriginalPaper Pages: 91 - 101

5. Bounds on Queues with Delayed Generalized Exponential Arrivals

   • John A. Buzacott
   • Dinah W. Cheng

   OriginalPaper Pages: 103 - 106