1. A survey on retrial queues

   • Tao Yang
   • J. G. C. Templeton

   Invited Paper Pages: 201 - 233

2. Comparing ordered-entry queues with heterogeneous servers

   • J. George Shanthikumar
   • David D. Yao

   Contributed Papers Pages: 235 - 244

3. Multiprocessor systems with reserves and preferences

   • I. Mitrani

   Contributed Papers Pages: 245 - 259

4. A two-queue, one-server model with priority for the longer queue

   • J. W. Cohen

   Contributed Papers Pages: 261 - 283

5. Busy period distribution in state-dependent queues

   • C. Knessl
   • B. J. Matkowsky
   • C. Tier

   Contributed Papers Pages: 285 - 305