1. Control of systems with flexible multi-server pools: a shadow routing approach

   • Alexander L. Stolyar
   • Tolga Tezcan

   OriginalPaper 15 July 2010 Pages: 1 - 51

2. Towards an Erlang formula for multiclass networks

   • Matthieu Jonckheere
   • Jean Mairesse

   OriginalPaper Open access 29 July 2010 Pages: 53 - 78

3. Tail asymptotics for the queue size distribution in the MAP/G/1 retrial queue

   • Bara Kim
   • Jeongsim Kim
   • Jerim Kim

   OriginalPaper 04 June 2010 Pages: 79 - 94

4. Transient analysis of a queue with system disasters and customer impatience

   • R. Sudhesh

   OriginalPaper 15 July 2010 Pages: 95 - 105