1. Editorial

   • Onno J. Boxma

   EditorialNotes Pages: 5 - 6

2. Single-Server Queues with Markov-Modulated Arrivals and Service Speed

   • Tetsuya Takine

   OriginalPaper Pages: 7 - 22

3. Estimating Effective Capacity in Erlang Loss Systems under Competition

   • Andrew M. Ross
   • J. George Shanthikumar

   OriginalPaper Pages: 23 - 47

4. Gated Polling Systems with Lévy Inflow and Inter-Dependent Switchover Times: A Dynamical-Systems Approach

   • Iddo Eliazar

   OriginalPaper Pages: 49 - 72

5. Services within a Busy Period of an M/M/1 Queue and Dyck Paths

   • Moez Draief
   • Jean Mairesse

   OriginalPaper Pages: 73 - 84