Twelve questions about teams in health services Walter O. SpitzerRosemary F. Roberts Editorial Pages: 1 - 5
Reorganization of a Medical house staff (Firm System) Michael J. HoranDonald M. SteinwachsSam Shapiro Research Reports Pages: 6 - 17
The significance of patients' perceptions of physician conduct M. Robin DiMatteoRon Hays Research Reports Pages: 18 - 34
Patient telephone interviews Linda ZimneyMarion P. McClainJ. Paul O'Connor Research Reports Pages: 35 - 42