Product quality expectations: Towards an understanding of their antecedents and consequences Dhruv Grewal Full Articles Pages: 225 - 240
An investigation of the relationship between self-efficacy and the communication effectiveness of product manual formats Kevin G. CeluchJohn A. LustLinda S. Showers Full Articles Pages: 241 - 252
Working smarter: The effects of motivational orientations on purchasing task selection and retail buyer performance Susan M. Keaveney Full Articles Pages: 253 - 271
Involvement, attributions, and consumer responses to rebates Kenneth A. HuntSusan M. KeaveneyMoonkyu Lee Full Articles Pages: 273 - 297
Are retailers fully prepared for the holiday shopping season? John W. Jones Full Articles Pages: 299 - 313
An examination of linkages between personal characteristics and dimensions of transformational leadership Alan J. DubinskyFrancis J. YammarinoMarvin A. Jolson Full Articles Pages: 315 - 335
Social loafing on cognitive tasks: An examination of the “sucker effect” Tina L. Robbins Full Articles Pages: 337 - 342