1. A framework for evaluating ontology meta-matching approaches

   • Nicolas Ferranti
   • Jose Ronaldo Mouro
   • Stenio Sa Rosario Furtado Soares

   OriginalPaper 07 September 2020 Pages: 207 - 231

   

2. Case studies on using natural language processing techniques in customer relationship management software

   • Şükrü Ozan

   OriginalPaper 17 September 2020 Pages: 233 - 253

   

3. A machine learning approach for performance-oriented decision support in service-oriented architectures

   • Tehreem Masood
   • Chantal Bonner Cherifi
   • Nejib Moalla

   OriginalPaper 23 September 2020 Pages: 255 - 277

   

4. A novel scheme for employee churn problem using multi-attribute decision making approach and machine learning

   • Nishant Jain
   • Abhinav Tomar
   • Prasanta K. Jana

   OriginalPaper 29 September 2020 Pages: 279 - 302

   

5. Representing unstructured text semantics for reasoning purpose

   • Zohre Moteshakker Arani
   • Ahmad Abdollahzadeh Barforoush
   • Hossein Shirazi

   OriginalPaper 03 October 2020 Pages: 303 - 325

   

6. Parsing argued opinion structure in Twitter content

   • Asma Ouertatani
   • Ghada Gasmi
   • Chiraz Latiri

   OriginalPaper 06 October 2020 Pages: 327 - 353

   

7. Modeling information diffusion in online social networks using a modified forest-fire model

   • Sanjay Kumar
   • Muskan Saini
   • B. S. Panda

   OriginalPaper 12 October 2020 Pages: 355 - 377

   

8. Empirical study of sentiment analysis tools and techniques on societal topics

   • Loitongbam Gyanendro Singh
   • Sanasam Ranbir Singh

   OriginalPaper 15 October 2020 Pages: 379 - 407