A study of the Consumer Ombudsman institution in Norway with some references to the other Nordic countries I: Background and description Kjersti Graver Articles Pages: 1 - 23
Does the U.S. Consumer Product Safety Commission make a difference? An assessment of its first decade Cathleen D. ZickRobert N. MayerLaverne Alves Snow Articles Pages: 25 - 40
Consumer participation in government decisionmaking: New drug evaluation in Australia and the United States Leanna W. Darvall Notes And Reports Pages: 41 - 55
The arduous task of defining and developing consumer education. A report about the activities of the IOCU Education Committee Heiko SteffensGünter Rosenberger Notes And Reports Pages: 65 - 78
Lemon laws in the United States: More hype than help? Stephen J. Nicks Current Developments In Consumer Law Pages: 79 - 90
Consumer reporting should evaluate organizations from the consumers' point of view. Objections to the paper by Kasper and Schreuder Agneta Stark Communications Pages: 91 - 94
Consumers as kids or kidding consumers: A reply to Agneta Stark Hans KasperHein Schreuder Communications Pages: 95 - 99