Consumer dissatisfaction — Search for causes and alleviation outside the marketplace Gerhard W. H. Scherf Articles Pages: 101 - 108
Enhanced human relationships — the true need of consumers? A comment on the paper by Scherf Heiner Imkamp Articles Pages: 109 - 111
Zur Rechtsberatung des Verbrauchers in der Bundesrepublik Deutschland Armin Schoreit Articles Pages: 112 - 121
Consumer counselling in the Netherlands a comment on Schoreit's paper Ewoud Hondius Articles Pages: 122 - 123
Can consumer dissatisfaction and complaints guide public consumer policy? Folke ölander Articles Pages: 124 - 137
Who decides what is good für whom? A comment on the paper by Ölander Martin Pfaff Articles Pages: 138 - 142
Verbraucherschutz in der 7. Legislaturperiode (1972–76) der Bundesrepublik Deutschland Gerhard Rambow Notes And Reports Pages: 151 - 164
Self-management and protection of consumers in Yugoslavia Jelena Vilus Notes And Reports Pages: 165 - 171
Praktische Erfahrungen mit der Verbraucherverbandsklage in Deutschland Roland von Falckenstein Notes And Reports Pages: 172 - 182
Laboratory experiments: Faulty and necessary a comment on arndt's paper in JCP, 1, 1977/1 Jacob Jacoby Communications Pages: 183 - 185
Gibt es geplanten Verschleiß? Eine Antwort auf die Kritik von Hillmann in ZVP, 1, 1977/1 Burkhardt Röper Communications Pages: 185 - 194
The delineation of consumer research a comment on scherhorn's paper in JCP, 1, 1977/1 Robert W. Chestnut Communications Pages: 195 - 196
