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Interdisciplinary Adaptation and Extension of the User Experience Questionnaire for Videos in Learning Environments

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Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) (IEA 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 826))

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Abstract

A digital transformed or perpetual disruptive working environment will change working processes just as on-the-job trainings at work. Using video sequences in diverse scenarios is actually growing like for instruction, training on the job and information brokerage in case of fault reporting. The utilization of mobile devices with their highly intuitive software makes it possible. To ensure a user centered employment of such video sequences adaption of the method for evaluation is necessary. The evaluation method User Experience Questionnaire (UEQ DIN ISO 9241-210) as an approach to explore the perceived quality of a product means its appeal and usability in form of its objective and subjective effects. An adaption of the method UEQ is necessary for video sequences because of additional items like music, cuts and flashes. The adaption and extension process of UEQ includes the disciplines of media psychology and analyses of film realized in a mixed method approach. An analyses of central documents of those disciplines leads to a first extension of the UEQ. Afterwards an interdisciplinary focus group of lecturers formulates criteria independently according to pragmatic and hedonic quality. Based on a qualitative analyses of this focus group a second extension of the UEQ followed. Finally this version was tested interdisciplinary again with tutorials about technics for ideation processes by students of product-and process management, ergonomics and wood design.

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Author information

Authors and Affiliations

  1. Technical University of Chemnitz, Straße der Nationen 62, 09111, Chemnitz, Germany

    Aline Lohse, Alexander Aust, Janina Röder & Angelika C. Bullinger

Authors
  1. Aline Lohse
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  2. Alexander Aust
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  3. Janina Röder
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  4. Angelika C. Bullinger
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Corresponding author

Correspondence to Aline Lohse .

Editor information

Editors and Affiliations

  1. University of the Republic of San Marino, San Marino, San Marino

    Sebastiano Bagnara

  2. Centre for Clinical Risk Management and Patient Safety, Tuscany Region, Florence, Italy

    Riccardo Tartaglia

  3. Centre for Clinical Risk Management and Patient Safety, Tuscany Region, Florence, Italy

    Sara Albolino

  4. Fraunhofer FKIE, Bonn, Nordrhein-Westfalen, Germany

    Thomas Alexander

  5. International Ergonomics Association, Tokyo, Japan

    Yushi Fujita

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Lohse, A., Aust, A., Röder, J., Bullinger, A.C. (2019). Interdisciplinary Adaptation and Extension of the User Experience Questionnaire for Videos in Learning Environments. In: Bagnara, S., Tartaglia, R., Albolino, S., Alexander, T., Fujita, Y. (eds) Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). IEA 2018. Advances in Intelligent Systems and Computing, vol 826. Springer, Cham. https://doi.org/10.1007/978-3-319-96065-4_82

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