Abstract
Development challenges, best practices, and visions of the future should help define the broad objectives of public sector reforms and transformation. In turn, reform objectives should guide the process of transformation and the use of information technology to enable this transformation. Visions are intended to support coalition formation and mobilize demand for reforms. By deriving ICT uses from public sector reform objectives, governments may avoid supply-driven approaches and promote alignment between ICT investments and public sector reform and development objectives.
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Notes
- 1.
There are thousands of examples of successful e-government applications in both developed and developing countries and several compilations of case studies and links to e-government projects. InfoDev’s e-government toolkit (http://www.egov.Infodev.org) provides many examples and resources covering e-government services and applications. UNDESA “Compendium of Innovative e-Government Practices” has been issued in two volumes: Vol. I (2005) and Vol. II (2006). Another is the e-government library and other resources of the United National Online Network in Public Administration and Finance (UNPAN). A third useful resource is the UN’s annual Global e-Government Readiness Reports (published annually since 2004) which provides both quantitative measures and illustrative examples of successful e-government projects. Finally, the e-Government Good Practice Framework compiles examples of portals, services, and resources from the developed countries of the EU.
- 2.
Including meeting standards prescribed under various international standards and codes, such as the IMF code of good practice on fiscal transparency—Declaration on principles and the fiduciary standards of the World Bank. Of course, these systems are only enablers and not a substitute for the necessary and accompanying policy and institutional reforms.
- 3.
As in the 2008 US Presidential elections.
- 4.
4 José Cláudio Terra of Terra Fórum Consultores. See Fundap/FIA (2006).
- 5.
5 See http://www.cqgp.sp.gov.br/
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Hanna, N.K. (2010). Uses of e-Government. In: Transforming Government and Building the Information Society. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1506-1_4
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