Abstract
For a variety of reasons, public agencies at all levels are pressed to respond to growing challenges. e-Government provides powerful tools and new opportunities to address both old and new public sector challenges. The use of ICT can significantly improve the range and quality of public services to citizens and businesses while making government more efficient, effective, responsive, transparent, and accountable.
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- 1.
A notable case is the extensive use of the Internet and social networking tools by the US election campaign of President Obama during 2007–2008, and the subsequent attempt to keep the highly mobilized constituents engaged in shaping public policy decisions.
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This may challenge the notion that “necessity is the mother of invention.”
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Web sites may follow a centrally defined format to provide common experience for users.
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© 2010 Springer Science+Business Media, LLC
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Hanna, N.K. (2010). Transforming Government: Vision and Journey. In: Transforming Government and Building the Information Society. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1506-1_3
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DOI: https://doi.org/10.1007/978-1-4419-1506-1_3
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Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4419-1505-4
Online ISBN: 978-1-4419-1506-1
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