Skip to main content

Managing Culture for Knowledge Management Implementation

  • Chapter
  • First Online:
Book cover Knowledge Management for School Education

Part of the book series: SpringerBriefs in Education ((BRIEFSEDUCAT))

  • 1251 Accesses

Abstract

This chapter examines the role of culture in promoting knowledge sharing and the cultural change processes involved in implementation of knowledge management in school organisation. Strategies based on Senge’s (The fifth discipline: the art and practice of the learning organization. Doubleday, New York, 1990) empirical study outline five disciplines for developing a culture of organisational learning. A case study on fostering a knowledge-sharing culture in a school is illustrated by using Kotter’s (Leading change. Harvard Business School Press, Boston, 1996) model. Management strategies on policy, cultural and leadership domains for developing organisational culture are presented.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 69.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Adair, J. (1987). Effective teambuilding: How to make a winning team. London: Pan Macmillan.

    Google Scholar 

  • Alavi, S. B., & McCormick, J. (2004). A cross-cultural analysis of the effectiveness of the learning organization model in school contexts. The International Journal of Educational Management, 18(7), 408–416.

    Google Scholar 

  • Andrews, K. M., & Delahay, B. L. (2000). Influences on knowledge processes in organizational learning: The psychosocial filter. Journal of Management Studies, 37(6), 797–810.

    Article  Google Scholar 

  • Bryk, A. S., & Schneider, B. (2002). Trust in schools: A core resource for improvement. New York: Russell Sage Foundation.

    Google Scholar 

  • Cheng, C. K. (2008). Management practices for promoting shared decision making in school organization. KEDI Journal of Educational Policy, 5(2), 63–88.

    Google Scholar 

  • Cheng, C. K. (2009). Cultivating communities of practice via learning study for enhancing teacher learning. KEDI Journal of Educational Policy, 6(1), 81–104.

    Google Scholar 

  • Cheng, C. K. (2011). Management strategies for promoting teacher collective learning. Journal of US–China Education Review, 8(1), 33–45.

    Google Scholar 

  • Dirks, K., & Ferrin, D. (2001). The role of trust in organizational settings. Organization Science, 12, 450–467.

    Article  Google Scholar 

  • DuFour, R. (2004). Leading edge: The best staff development is in the workplace, not in a workshop. Journal of Staff Development, 25(2), 63–64.

    Google Scholar 

  • Figurska, I. (2012). Cultural aspects of knowledge management. Human Resources Management & Ergonomics, 6, 66–77.

    Google Scholar 

  • Gruenfeld, D. H., Mannix, E. A., Williams, K. Y., & Neale, M. A. (1996). Group composition and decision making: How member familiarity and information distribution affect process and performance. Organizational Behavior and Human Decision Process, 67(1), 1–15.

    Article  Google Scholar 

  • Hall, G. E., & Hord, S. M. (2006). Implementation change: Pattern, principles, and potholes. Boston: Allyn & Bacon.

    Google Scholar 

  • Hord, S. M. (1997). Professional learning communities: Communities of continuous inquiry and improvement. Austin: Southwest Educational Development Laboratory.

    Google Scholar 

  • Hord, S. M., & Sommers, W. A. (2008). Leading professional learning community: Voice from research and practices. Thousand Oaks: Corwin.

    Google Scholar 

  • Kotter, J. P. (1996). Leading change. Boston: Harvard Business School Press.

    Google Scholar 

  • Leithwood, K. (1998). Team learning processes. In K. Leithwood & K. S. Louis (Eds.), Organizational learning in schools (pp. 203–218). Lisse: Swets & Zeitlinger.

    Google Scholar 

  • Marks, H., & Louis, K. S. (1999). Teacher empowerment and the capacity for organizational learning. Educational Administration Quarterly, 35(4), 707–750.

    Article  Google Scholar 

  • Marsick, V. J. (1987). Learning in the workplace. London: Croom Helm.

    Google Scholar 

  • Marsick, V. J., & Watkins, K. E. (1996). Adult educators and the challenge of the learning organization. Adult Learning, 7(4), 18–20.

    Google Scholar 

  • Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.

    Google Scholar 

  • Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company. New York: Oxford University Press.

    Google Scholar 

  • Owens, R. G. (2004). Organization behavior in schools: Adaptive leadership and school reform (8th ed.). Boston: Allyn & Bacon.

    Google Scholar 

  • Panteli, N., & Sockalingam, S. (2005). Trust and conflict within virtual inter-organizational alliances: A framework for facilitating knowledge sharing. Decision Support Systems, 39(4), 599–617.

    Article  Google Scholar 

  • Politis, J. (2003). The connection between trust and knowledge management: What are its implications for team performance. Journal of Knowledge Management, 7(5), 55–66.

    Article  Google Scholar 

  • Popper, M., & Lipshitz, R. (1998). Organizational learning mechanisms: A structural and cultural approach to organizational learning. The Journal of Applied Behavioral Science, 34(2), 161–179.

    Article  Google Scholar 

  • Senge, P. M. (1990). The fifth discipline: The art and practice of the learning organization. New York: Doubleday.

    Google Scholar 

  • Senge, P. M. (2000). Strategies for change leaders: Lessons for change leaders. In Leader to leader. New York: Drucker Foundation.

    Google Scholar 

  • Senge, P. M., Roberts, C., Ross, R., Smith, B., & Kleiner, A. (1994). The fifth discipline fieldbook: Strategies and tools for building a learning organization. New York: Doubleday.

    Google Scholar 

  • Sergiovanni, T. J. (1992). Moral leadership. San Francisco: Jossey-Bass.

    Google Scholar 

  • Simons, R. J., & Ruiters, M. (2001). Learning professionals: Towards an integrated model. Paper presented at the Biannual Conference of the European Association for Research on Learning and Instruction, Fribourg, August 26–September 2.

    Google Scholar 

  • Verbiest, E., Ansems, E., Bakx, A., Grootswagers, A., Heijmen-Versteegen, I., Jongen, T., Uphoff, W., & Teurlings, C. (2005, January). Collective learning in schools described: Building collective learning capacity. Paper presented at the ICSEI Conference, Barcelona.

    Google Scholar 

  • Wheatley, M., & Kellner-Rogers, M. (1996). A simple way. San Francisco: Berrett-Koehler.

    Google Scholar 

  • Zand, C. E. (1972). Trust and managerial problem solving. Administrative Science Quarterly, 17(2), 229–239.

    Article  Google Scholar 

Download references

Acknowledgments

Section 3.5 is reproduced with permission from the author’s paper entitled “Cultivating communities of practice via Learning Study for enhancing teacher learning” in KEDI Journal of Educational Policy, 6(1), 81–104.

Section 3.6 is reproduced with permission from the author’s paper entitled “Management strategies for promoting teacher collective learning” in Journal of USChina Education Review, 8(1), 33–45.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Eric C. K. Cheng .

Rights and permissions

Reprints and permissions

Copyright information

© 2015 The Author(s)

About this chapter

Cite this chapter

Cheng, E.C.K. (2015). Managing Culture for Knowledge Management Implementation. In: Knowledge Management for School Education. SpringerBriefs in Education. Springer, Singapore. https://doi.org/10.1007/978-981-287-233-3_3

Download citation

Publish with us

Policies and ethics