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A Design of a Reminiscence System for Tacit Knowledge Recall and Transfer

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Soft Computing in Data Science (SCDS 2017)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 788))

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Abstract

Knowledge transfer is a crucial part of a family firm’s succession plan. Knowledge transfer in family firms involves transferring knowledge from a business owner to the younger generation. The process of transferring knowledge in family firms is very challenging because it involves the main source of knowledge who is business owners. The majority of the business owner who are also the founder of the family firm are elderly, whom facing difficulties in recalling their knowledge. This application was developed with the aim to assist business owners in recalling their knowledge using the cue recall technique. Apart from that, it also helps family firms to store the knowledge that has been recalled in a structured way for easy retrieval and use by the younger generation. The mobile application developed should help the business owner in recalling and store their knowledge and promote working flexibility and enhance productivity of the family firms. Successful implementation of the application would help family firms in transferring their knowledge and ensuring the firms’ sustainability and competitive advantage in the future.

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Acknowledgement

The authors are grateful to Universiti Teknologi MARA for their cooperation and supports towards the completion of this research.

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Authors and Affiliations

  1. Universiti Teknologi MARA Cawangan Perlis, 02600, Arau, Perlis, Malaysia

    Sabiroh Md Sabri

  2. Universiti Teknologi MARA, 40450, Shah Alam, Selangor, Malaysia

    Haryani Haron & Nursuriati Jamil

Authors
  1. Sabiroh Md Sabri
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  2. Haryani Haron
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  3. Nursuriati Jamil
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Corresponding author

Correspondence to Sabiroh Md Sabri .

Editor information

Editors and Affiliations

  1. Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

    Azlinah Mohamed

  2. University of Tennessee at Knoxville, Knoxville, Tennessee, USA

    Michael W. Berry

  3. Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

    Bee Wah Yap

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Sabri, S.M., Haron, H., Jamil, N. (2017). A Design of a Reminiscence System for Tacit Knowledge Recall and Transfer. In: Mohamed, A., Berry, M., Yap, B. (eds) Soft Computing in Data Science. SCDS 2017. Communications in Computer and Information Science, vol 788. Springer, Singapore. https://doi.org/10.1007/978-981-10-7242-0_12

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  • DOI: https://doi.org/10.1007/978-981-10-7242-0_12

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-7241-3

  • Online ISBN: 978-981-10-7242-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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