Abstract
Companies striving for leadership in today’s highly competitive market-place need to take into account a number of technical, social, and environmental factors while designing a product. This paper suggests a new perspective on improving product design through utilization of feedback information from product operation and maintenance. The influence of feedback information on design is discussed, and product usage monitoring as a way of collecting the necessary data is considered. An expectation-driven approach to monitoring product functionality, usage, and operation environment is proposed to supply the designer with relevant information. A case study of an approach to practical implementation is described, and conclusions are drawn.
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© 1999 Springer Science+Business Media Dordrecht
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Goncharenko, I., Kryssanov, V.V. (1999). On-line monitoring of the emergent behavior and characteristics of a product to improve product design. In: Kals, H., van Houten, F. (eds) Integration of Process Knowledge into Design Support Systems. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-1901-8_35
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DOI: https://doi.org/10.1007/978-94-017-1901-8_35
Publisher Name: Springer, Dordrecht
Print ISBN: 978-90-481-5199-8
Online ISBN: 978-94-017-1901-8
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