Zusammenfassung
Der Schlüssel zu erfolgreicher Kommunikation zwischen Führungsperson und Mitarbeitenden liegt darin, einen gemeinsamen Rahmen zu haben. Zunächst wird dargestellt, welchen Beitrag der Social Identity Approach zur Schaffung gemeinsamer Normen und Werte zwischen Führungsperson und Mitarbeitenden leistet, um dann empirische Arbeiten zur Relevanz der sozialen Identität für organisationale Kommunikation darzustellen. Anschließend werden Empfehlungen zur Erleichterung erfolgreicher Kommunikation durch Nutzung der sozialen Identität gegeben und auf die Relevanz der Kommunikation auf Augenhöhe und die Berücksichtigung des kollektiven Selbstkonzeptes in heutigen Führungsfragen eingegangen.
Literatur
Avolio, B. J. (2018). Organizational transformation: How to achieve it, one person at a time. Stanford, CA: Stanford University Press.
Avolio, B. J., & Kahai, S. S. (2003). Adding the „E“ to E-Leadership: How it may impact your leadership. Organizational Dynamics, 31(4), 325–338.
Avolio, B. J., Patterson, C., & Baker, B. (2015). Alaska Airlines: Navigating change. London: Ivey Publishing.
Barreto, N. B., & Hogg, M. A. (2017). Evaluation of and support for group prototypical leaders: A meta-analysis of twenty years of empirical research. Social Influence, 12(1), 41–55.
Bracht, E. M., Junker, N. M., & van Dick, R. (2018). Exploring the social context of self-leadership – Self-leadership-culture. Journal of Theoretical Social Psychology, 2(4), 119–130.
Braun, S., Hernandez Bark, A., Kirchner, A., Stegmann, S., & Van Dick, R. (2019). Emails from the boss – curse or blessing? Relations between communication channels, leader evaluation and employees’ attitudes. International Journal of Business Communication, 56(1), 50–81. https://doi.org/10.1177/2329488415597516.
Brewer, M. B. (2003). Optimal distinctiveness, social identity and the self. In M. R. Leary & J. P. Tangney (Hrsg.), Handbook of self and identity (S. 480–491). New York: Guilford Press.
Brewer, M. B., & Gardner, W. (1996). Who is this „We“? Levels of collective identity and self representations. Journal of Personality and Social Psychology, 71(1), 83–93. https://doi.org/10.1037/0022-3514.71.1.83.
Chen, Z., Zhu, J., & Zhou, M. (2015). How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance. Journal of Applied Psychology, 100(2), 511–521.
Cohn, M. (2010). Succeeding with Agile. Software development using scrum. Boston: Addison-Wesley Professional.
Dick, R. van, Hirst, G., Grojean, M. W., & Wieseke, J. (2007). Relationships between leader and follower organizational identification and implications for follower attitudes and behaviour. Journal of Occupational and Organizational Psychology, 80(1), 133–150. https://doi.org/10.1348/096317905X71831.
Dick, R. van, Lemoine, J. E., Steffens, N. K., Kerschreiter, R., Akfirat, S. A., Avanzi, L., Dumont, K., Epitropaki, O., Fransen, K., Giessner, S., Gonzáles, R., Kark, R., Lipponen, J., Markovits, Y., Monzani, L., Orosz, G., Pandey, D., Roland-Lévy, C., Schuh, S. C., Sekiguchi, T., Song, L. J., Stouten, J., Tatachari, S., Valdenegro, D., van Bunderen, L., Vörös, V., Wong, S. I., Zhang, X-a., & Haslam, S. A. (2018). Identity leadership going global: Validation of the Identity Leadership Inventory across 20 countries. Journal of Occupational and Organizational Psychology, 91(4), 697–728. https://doi.org/10.1111/joop.12223.
Dick, R. van, & Schuh, S. C. (2010). My boss’ group is my group: Experimental evidence for the leader-follower identity transfer. Leadership & Organization Development Journal, 31(6), 551–563. https://doi.org/10.1108/01437731011070032.
Dick, R. van, & Schuh, S. C. (2016). Führung von Gruppenprozessen: Identität und Identifikation bei den Mitarbeitern stiften. In J. Felfe & R. van Dick (Hrsg.), Handbuch Mitarbeiterführung: Wirtschaftspsychologisches Praxiswissen für Fach- und Führungskräfte (S. 41–52). Berlin/Heidelberg: Springer.
Greenaway, K. H., Wright, R. G., Willingham, J., Reynolds, K. J., & Haslam, S. A. (2015). Shared identity is key to effective communication. Personality and Social Psychology Bulletin, 41(2), 171–182. https://doi.org/10.1177/0146167214559709.
Haslam, S., Reicher, S. D., & Platow, M. J. (2011). The new psychology of leadership: Identity, influence and power. New York: Psychology Press.
Haslam, S. A. (2004). Psychology in organizations: The social identity approach (2. Aufl.). London: Sage.
Knippenberg, D. van, & Hogg, M. A. (2003). A social identity model of leadership effectiveness in organizations. In B. M. Staw & R. M. Kramer (Hrsg.), Research in organizational behavior (Vol. 25, S. 243–295). Amsterdam: Elsevier. https://doi.org/10.1016/S0191-3085(03)25006-1.
Lee, K.-J. (2017). Knowledge sharing in franchise system: Franchisee self-leadership, satisfaction, and compliance. International Journal of Contemporary Hospitality Management, 29(12), 3101–3118.
Lee, E. S., Park, T. Y., & Koo, B. (2015). Identifying organizational identification as a basis for attitudes and behaviors: A meta-analytic review. Psychological Bulletin, 141(5), 1049–1080. https://doi.org/10.1037/bul0000012.
Lucke, G. A., & Furtner, M. R. (2015). Soldiers lead themselves to more success: A self-leadership intervention study. Military Psychology, 27(5), 311–324.
Manz, C. C., & Sims, H. P. (1991). SuperLeadership: Beyond the myth of heroic leadership. Organizational Dynamics, 19(4), 18–35.
Park, Y., Song, J. H., & Lim, D. H. (2016). Organizational justice and work engagement: The mediating effect of self-leadership. Leadership & Organization Development Journal, 37(6), 711–729.
Richter, A., & Wagner, D. (2014). Leadership 2.0: Engaging and supporting leaders in the transition towards a networked organization. In 2014 47th Hawaii International Conference on System Sciences (S. 574–583). IEEE.
Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66, 358–384. https://doi.org/10.1016/j.jvb.2004.05.005.
Schuh, S. C., Egold, N. W., & Van Dick, R. (2012). Towards understanding the role of organizational identification in service settings: A multilevel, multisource study. European Journal of Work and Organizational Psychology, 21(4), 547–574. https://doi.org/10.1080/1359432X.2011.578391.
Seibert, S. E., Wang, G., & Courtright, S. H. (2011). Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review. Journal of Applied Psychology, 96(5), 981–1003.
Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4(4), 577–594.
Steffens, N. K., Haslam, S. A., Reicher, S. D., Platow, M. J., Fransen, K., Yang, J., Boen, F., et al. (2014). Leadership as social identity management: Introducing the Identity Leadership Inventory (ILI) to assess and validate a four-dimensional model. The Leadership Quarterly, 25(5), 1001–1024. https://doi.org/10.1016/j.leaqua.2014.05.002.
Tajfel, H., Billig, M., Bundy, R. P., & Flament, C. (1971). Social categorization and intergroup behaviour. European Journal of Social Psychology, 1(2), 149–178.
Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Hrsg.), The social psychology of intergroup relations (S. 33–47). Monterey: Brooks/Cole.
Turner, J. C., Hogg, M. A., Oakes, P. J., Reicher, S. D., & Wetherell, M. S. (1987). Rediscovering the social group. Oxford: Blackwell.
Ullrich, J., Christ, O., & van Dick, R. (2009). Substitutes for procedural fairness: Prototypical leaders are endorsed whether they are fair or not. Journal of Applied Psychology, 94(1), 235–244. https://doi.org/10.1037/a0012936.
Wieseke, J., Ahearne, M., Lam, S. K., & Dick, R. van. (2009). The role of leaders in internal marketing. Journal of Marketing, 73(2), 123–145. https://doi.org/10.1509/jmkg.73.2.123.
Wilder, D. A. (1990). Some determinants of the persuasive power of ingroups and outgroups: Organization of information and attribution of independence. Journal of Personality and Social Psychology, 59(6), 1202–1213.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature
About this entry
Cite this entry
van Dick, R., Bracht, E., Hernandez Bark, A.S. (2019). Organisationale Identifikation und Kommunikation. In: Einwiller, S., Sackmann, S., Zerfaß, A. (eds) Handbuch Mitarbeiterkommunikation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23390-7_6-1
Download citation
DOI: https://doi.org/10.1007/978-3-658-23390-7_6-1
Received:
Accepted:
Published:
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-658-23390-7
Online ISBN: 978-3-658-23390-7
eBook Packages: Springer Referenz Wirtschaftswissenschaften