Abstract
This work-in-progress paper introduces the concept of Respondent Behavior Logging (RBL), consisting of static and dynamic models that conceptualize respondent behavior when filling in online questionnaires. It is argued that web-based survey design may benefit from logging as a technique for evaluation, since such data may prove useful during re-design of questionnaires. Although other aspects of online surveys have attracted considerable attention both in industry and in literature, how the Web may leverage new and innovative techniques to support survey design is still underexplored. Some preliminary results are reported in the paper, and issues are raised regarding how to appropriately evaluate and demonstrate the qualities of the RBL concept as a means for survey re-design.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Ågerfalk, P.J.: Getting Pragmatic. European Journal of Information Systems 19(3), 251–256 (2010)
Ågerfalk, P.J., Sjöström, J.: Sowing the seeds of self: A socio- pragmatic penetration of the web artefact. In: Proceedings of the 2nd International Pragmatic Web Conference, Tilburg, The Netherlands (2007)
Wyssusek, B.: Ontological Foundations of Conceptual Modelling. Scandinavian Journal of Information Systems 18(1), 63–80 (2006)
Conboy, K.: Agility from first principles: Reconstructing the concept of agility in information systems development. Information Systems Research 20(3), 329–354 (2009)
Dewey, J.: Logic: The theory of inquiry. Henry Holt and Company, New York (1938)
Goldkuhl, G., Lyytinen, K.: A language action view of information systems. In: Ginzberg, M., Ross, C. (eds.) Proceedings of the 3rd International Conference on Information Systems (ICIS 1982), Ann Arbor, MI, pp. 13–29 (1982)
Gregor, S., Hevner, A.R.: Positioning and Presenting Design Science Research for Maximum Impact. To appear in forthcoming issue of Mis Quarterly (forthcoming)
Habermas, J.: The Theory of Communicative Action. Polity, Cambridge (1984)
Hevner, A.R., March, S.T., Park, J., Ram, S.: Design science in Information Systems research. Mis Quarterly 28(1), 75–105 (2004)
Hirschheim, R., Klein, H., Lyytinen, K.: Information Systems Development and Data Modeling: Conceptual Foundations and Philosophical Foundations. Cambridge University Press, Cambridge (1995)
Holm, P.: On the design and usage of information technology and the structuring of communication and work. Doctoral Dissertation, Stockholm University, Sweden (1996)
Krosnick, J.A., Presser, S.: Question and Questionnaire Design. In: Marsden, P.V., Wright, J.D. (eds.) Handbook of Survey Research, 2nd edn., pp. 263–313. Emerald Group Publishing Limited (2010)
Lumsden, J., Morgan, W.: Online-Questionnaire Design: Establishing Guidelines and Evaluating Existing Support. In: Proceedings of the 16th Annual International Conference of the Information Resources Management Organization (IRMA 2005), vol. 31 (2005)
Martin, D., Wu, H., Alsaid, A.: Hidden Surveillance by Web Sites: Web Bugs in Contemporary Use. Communications of the ACM 46(12) (December 2003)
Newsted, P.R., Huff, S.L., Munro, M.C.: Survey Instruments in Information Systems. MIS Quarterly 22(4), 553–554 (1998)
Searle, J.: Speech acts: An essay in the philosophy of language. Cambridge University Press, London (1969)
Sivo, S.A., Saunders, C., Chang, Q., Jiang, J.J.: How Low Should You Go? Low Response Rates and the Validity of Inference in IS Questionnaire Research. Journal of the Association for Information Systems 7(6), 35–414 (2006)
Sjöström, J.: Designing Information Systems – A pragmatic account. Doctoral Dissertation, Uppsala University, Sweden (2010) ISBN: 978-91-506-2149-5
Venable, J., Pries-Heje, J., Baskerville, R.: A Comprehensive Framework for Evaluation in Design Science Research. In: Peffers, K., Rothenberger, M., Kuechler, B. (eds.) DESRIST 2012. LNCS, vol. 7286, pp. 423–438. Springer, Heidelberg (2012)
Wand, Y., Wang, R.Y.: Anchoring data quality dimensions in ontological foundations. Communications of the ACM 39(11), 86–95 (1996)
Blumer, H.: Symbolic interactionism: Perspective and method. University of California Press (1969)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Sjöström, J., Rahman, M.H., Rafiq, A., Lochan, R., Ågerfalk, P.J. (2013). Respondent Behavior Logging: An Opportunity for Online Survey Design. In: vom Brocke, J., Hekkala, R., Ram, S., Rossi, M. (eds) Design Science at the Intersection of Physical and Virtual Design. DESRIST 2013. Lecture Notes in Computer Science, vol 7939. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38827-9_44
Download citation
DOI: https://doi.org/10.1007/978-3-642-38827-9_44
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-38826-2
Online ISBN: 978-3-642-38827-9
eBook Packages: Computer ScienceComputer Science (R0)