Abstract
Social BPM is considered as a promising tool to improve the performance of an organization by providing extensible communication tools, informal data handling functions, and knowledge based decision supports. In this study, we developed a Social BPM named ProcessCodi which is integrated by a social network service (SNS), a mind map, and a business process management system (BPMS). Integrating a SNS enables to involve members of the social network into a business process, and a mind map enables to manage the related knowledge as a formal data structure; knowledge tree. A BPMS is a framework to integrate these tools into a process oriented concept. ProcessCodi was implemented in a S/W company and the plausibility are investigated.
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© 2011 Springer-Verlag Berlin Heidelberg
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Lee, J., Jang, J., Kim, J.A. (2011). ProcessCodi: A Case Study on Social BPM through Integration of SNS, Mind Map, and BPMS. In: Kim, Th., et al. Future Generation Information Technology. FGIT 2011. Lecture Notes in Computer Science, vol 7105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-27142-7_44
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DOI: https://doi.org/10.1007/978-3-642-27142-7_44
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-27141-0
Online ISBN: 978-3-642-27142-7
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