Abstract
In this paper, we consider three distinct but interacting “cognitive” features of spoken dialogue systems that may contribute to better acceptance by users: naturalness of the interaction, adaptation and cooperativeness. In order to achieve them, we particularly concentrate on the dialogue management functionalities of modeling contextual information and of dynamical adapting both analytical and generative aspects of the system’s behavior according to the current state of the interaction. Finally, we illustrate the introduced design concepts for the spoken dialogue system Contact.
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© 2011 Springer-Verlag Berlin Heidelberg
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Gnjatović, M., Pekar, D., Delić, V. (2011). Naturalness, Adaptation and Cooperativeness in Spoken Dialogue Systems. In: Esposito, A., Esposito, A.M., Martone, R., Müller, V.C., Scarpetta, G. (eds) Toward Autonomous, Adaptive, and Context-Aware Multimodal Interfaces. Theoretical and Practical Issues. Lecture Notes in Computer Science, vol 6456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-18184-9_24
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DOI: https://doi.org/10.1007/978-3-642-18184-9_24
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-18183-2
Online ISBN: 978-3-642-18184-9
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