Abstract
This study investigated the online pricing practice, which is defined as the lowest publicly available price, on expedia.com, Zuji.com, and WingOn.com that represent international, regional, and local online travel agencies. Using four most popular outbound travel destinations for Hong Kong travelers including Shanghai, Bangkok, London, and Vancouver, empirical findings indicated that the local online travel agency consistently offered the lowest air fares for all destinations.
Preview
Unable to display preview. Download preview PDF.
References
Burns, E. (2006). Online Is Destination For Air Travel Purchase Retrieved October 18, 2006 from http://www.clickz.com/showPage.httnl?page=3514481
Cox, B. (2002). Online Travel — Still an E-commerce Star? Retrieved June 22, 2005 from http://www.internetnews.com/ec-news/article.php/1437521
Egger, F. N. (2001). Affective Design of E-Commerce User Interfaces: How to Maximise Perceived Trustworthiness. In M. Helander, H. M. Khalid, & Tham (Eds.). Proceedings of CAHD2001: Conference on Affective Human Factors Design (pp.317–324). Singapore: ASEAN Press.
Harris Interactive (2004) One In Four Online Shoppers Have Finished Their Holiday Shopping. Retrieved June 26, 2006, from http://www.harrisinteractive.corn/news/allnewsbydate.asp?NewsID=873.
Jones, J. M., & Vijayasarathy, L. R. (1998). Internet consumer catalog shopping: Findings from an exploratory study and directions for future research. Internet Research: Electronic Networking Applications and Policy. 8(4): 322–30.
Kolesar, M. B. & Galbraith, R. W. (2000). A services-marketing perspective on e-retailing: implications for e-retailers and directions for further. Internet Research: Electronic Networking Applications and Policy, 10(5): 424–438.
Lee, P. M. (2002). Behavioral model of online purchasers in e-commerce environment. Electronic Commerce Research. 2, 75–85.
Lohse, G. L., & Spiller, P. (1998). Electronic shopping: The effect of customer interfaces on traffic and sales. Communications of the ACM. 41(7): 81–87.
Nielsen/Netratings (2003). Books, Music, Video/DVD and Apparel Categories Claim The Bulk of Holiday Consumer spending Online. Retrieved June 26, 2006, from http://www.nielsen-netratings.com/pr/pr_021220.pdf.
O’Connor, P. (2002). An empirical analysis of hotel chains’ online pricing practices. Information Technology & Tourism 5, 65–72.
O’Connor, O. (2003). Online pricing: an analysis of hotel-company practices. Cornell Hotel and Restaurant Administration Quarterly, February, 88–96.
O’Connor, P., & Frew, A. J. (2004). An evaluation methodology for hotel electronic channels of distribution. International Journal of Hospitality Management 23, 179–199.
Quan, D. C. 2002. The price of reservation. Cornell Hotel and Restaurant Administration Quarterly June, 77–87.
Stout, R. (1996). The World Wide Web Complete Reference. New York: McGraw-Hill.
Tso, A. & Law, R. (2005). An Empirical Study of Online Pricing Practices for Hong Kong Hotels. In A. J. Frew (Ed). Information and Communication Technologies in Tourism 2005. ENTER 2005 Proceedings. New York: Springer-Verlag, Wien. pp. 328–337.
Toms, E. G., & Taves, A. R. (2004). Measuring user perceptions of Web site reputation. Information Processing and Management 40, 291–317.
Watson, R. T., Berthon, P., Pitt, L. F., & Zinkhan, G. M. (2000) Electronic Commerce The Strategic Perspective. Fort Worth, TX: Dryden Press.
Wilson, S. G., & Abel, I. (2002). So you want to get involved in E-commerce. Industrial Marketing Management 31, 85–94.
Yelkur, R. & DaCosta, M. M. N. (2001). Differential pricing and segmentation on the Internet: The case of hotels. Management Decision 15, 40–50.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2007 Springer-Verlag Wien
About this paper
Cite this paper
Law, R., Chang, M.M.S. (2007). Online Pricing Practice of Air Tickets: The Case of Hong Kong. In: Sigala, M., Mich, L., Murphy, J. (eds) Information and Communication Technologies in Tourism 2007. Springer, Vienna. https://doi.org/10.1007/978-3-211-69566-1_47
Download citation
DOI: https://doi.org/10.1007/978-3-211-69566-1_47
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-69564-7
Online ISBN: 978-3-211-69566-1