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User-Centered Design of Mobile Application Model for Academic Library Services

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Book cover Innovative Technologies and Learning (ICITL 2019)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11937))

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Abstract

This research aims to develop a model of mobile application based on user-centered design for academic library services in Thailand. The research sample consists of five hundred undergraduate students selected by two-stage sampling according to the universities and the student levels to define the needs. The other sampling group consists of ten experts for evaluating the model. The data collection was conducted through questionnaires and an evaluation form and was analyzed by descriptive statistics such as arithmetic mean and standard deviation. The results revealed that users’ needs of services were identified in four groups: circulation service (Mean = 3.99), information searching (Mean = 3.97), library facilities (Mean = 3.87), and library public relations (Mean = 3.87). A model was developed from these needs and was then evaluated by the experts. The overall quality is at the highest level (Mean = 4.34) whereby the utility (Mean = 4.53) and propriety (Mean = 4.43) are at the highest level while the feasibility (Mean = 4.20) and accuracy (Mean = 4.20) are at the high level.

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Acknowledgments

This research was financially supported by Strategic Wisdom and Research Institute, Srinakharinwirot University, Bangkok, Thailand.

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Authors and Affiliations

  1. Information Studies Program, Faculty of Humanities, Srinakharinwirot University, Bangkok, Thailand

    Wawta Techataweewan

Authors
  1. Wawta Techataweewan
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Correspondence to Wawta Techataweewan .

Editor information

Editors and Affiliations

  1. The Arctic University of Norway, Tromsø, Norway

    Lisbet Rønningsbakk

  2. National Yunlin University of Science and Technology, Douliu, Taiwan

    Ting-Ting Wu

  3. Oslo Metropolitan University, Oslo, Norway

    Frode Eika Sandnes

  4. National Cheng Kung University, Tainan City, Taiwan

    Yueh-Min Huang

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Techataweewan, W. (2019). User-Centered Design of Mobile Application Model for Academic Library Services. In: Rønningsbakk, L., Wu, TT., Sandnes, F., Huang, YM. (eds) Innovative Technologies and Learning. ICITL 2019. Lecture Notes in Computer Science(), vol 11937. Springer, Cham. https://doi.org/10.1007/978-3-030-35343-8_27

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  • DOI: https://doi.org/10.1007/978-3-030-35343-8_27

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-35342-1

  • Online ISBN: 978-3-030-35343-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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