Abstract
Technology is evolving toward a mature “calm” phase, “users” are overlapping more and more with “citizens” and they consider technology and e-Services as an everyday commodity, to buy a ticket, to meet a medical doctor, to access the weather forecast. It is a common understanding that recent generations represent a discontinuity compared with past ones. How do we identify e-Citizens? What can we say about new generations of intelligent devices such as Alexa? The “appification” of society has, as usual, both positive and negative aspects, we will outline the main drawbacks and potential abuse and misuse of information means.
ICT as a driver of change; social media and mobile devices. The evolution of communication and e-Citizens: The “Mobile” generation. The re-shaping the market: the power of platforms. Social media opportunities and threats.
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Ronchi, A.M. (2019). Netizens, Communities, e-Citizens Being Human in the Digital Age. In: e-Citizens. Springer, Cham. https://doi.org/10.1007/978-3-030-00746-1_2
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DOI: https://doi.org/10.1007/978-3-030-00746-1_2
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