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Process Alignment Maturity in Changing Organisations

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ERP Systems and Organisational Change

Part of the book series: Springer Series in Advanced Manufacturing ((SSAM))

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Abstract

Companies have invested considerable resources in the implementation of Enterprise Resource Planning (ERP) systems, but the outputs are strongly dependent on the process alignment maturity because of continuous change within organisations. Commonly, the initial implementation rarely gives the expected results and the post-project phase becomes of research interest (Section 10.2). Making efficient use of such information systems is nowadays becoming a major factor for firms striving to reach their performance objectives. This is a continuous improvement process where companies learn from failure and success to acquire a “maturity” in information system management. This concerns the mapping of reengineered processes to changing organisations, the set up of software packages and technologic hardware, but also the organisation of roles, skills and responsibilities, performance control through indicators, scorecards, sometimes called “orgware”.

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Authors and Affiliations

  1. LIESP, INSA-Lyon, Lyon

    Pierre-Alain Millet & Valérie Botta-Genoulaz

Authors
  1. Pierre-Alain Millet
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  2. Valérie Botta-Genoulaz
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Editors and Affiliations

  1. Laboratoire Génie de Production (LGP), Ecole Nationale d’Ingénieurs de Tarbes (ENIT), 47, Avenue d’Azereix, 65016, Tarbes Cedex, France

    Bernard Grabot

  2. Laboratoire d’Etudes et de Recherche Appliquées en Sciences Sociales (LERASS), 114 route de Narbonne, 31077, Toulouse Cedex 4, France

    Anne Mayère

  3. Centre d’Etude et de Recherche Travail, Organisation, Pouvoir (CERTOP), Université de Toulouse-Le Mirail, Maison de la Recherche 5, allées Antonio Machado, 31058, Toulouse Cedex 9, France

    Isabelle Bazet

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© 2008 Springer-Verlag London Limited

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Millet, PA., Botta-Genoulaz, V. (2008). Process Alignment Maturity in Changing Organisations. In: Grabot, B., Mayère, A., Bazet, I. (eds) ERP Systems and Organisational Change. Springer Series in Advanced Manufacturing. Springer, London. https://doi.org/10.1007/978-1-84800-183-1_10

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  • DOI: https://doi.org/10.1007/978-1-84800-183-1_10

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84800-182-4

  • Online ISBN: 978-1-84800-183-1

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